To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. Additionally, customer service employees shouldn't make rude, unwarranted, condescending and unprofessional statements to consumers. They advertise free rewards checking, based on meeting a … Partners may influence their position on our website, including the order in which they appear on a Top 10 list. A free inside look at company reviews and salaries posted anonymously by employees. The person who assisted me was so extremely thourough, and even came in on her day off to make sure my loan was expedited as i was on a time crunch with the lease maturity date. The amount of PTO you get is more than generous and the room for promotion is very large. Consumers Credit Union Rewards Checking is offered by Consumers Credit Union, a credit union founded in 1930 and based in Waukegan, IL. As a matter of policy, BBB does not endorse any product, service or business. Ultimately the choice is yours. BBB Business Profiles are subject to change at any time. One of the fees was reversed and not both. When we had questions, they were very responsive and clear in … 27 Consumers Credit Union (Michigan) reviews. We know we can only be successful if we take your trust in us seriously! Location of This Business7200 Elm Valley Dr, Kalamazoo, MI 49009-7444, BBB Tip: How to choose a new bank or credit union, Need to file a complaint? Once you join, you may keep your membership for life. Both fees need to be reversed. I hope this review helps you out in making a decision about the credit union. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, How Checking Accounts Can Help With Budgeting Goals, The Top 6 Reasons to Get a Checking Account, 6 Tips for Managing your Online Savings and Checking Accounts, Rewards Checking account with APY up to 4.09%. Add Review. BBB remains operational and focused on serving our business community. In conclusion, I personally find Consumers Credit Union a great credit union to do business with. Consumers Credit Union charges surprisingly few fees on its checking accounts and doesn't require you to maintain a minimum balance or make a certain number of deposits each month, though you could incur an account inactivity fee if you don't use your funds for an extended period of time. They may as well be ***********, *****, or any other Big BANK (and i mean that with the full insult it applies when credit unions are involved) I have been working at Consumers Credit Union (Illinois) full-time for more than a year. BBB remains operational and focused on serving our business community. They have both been extremely attentive and wonderful to work with during the process. In this review, we'll discuss Consumers Credit Union's checking, savings, CDs, money market, and IRA accounts and compare its rates against the competition. Consumers Credit Union offers a variety of personal checking accounts, but it's best known for its Rewards Checking account, which offers APYs as high as 4.09% for customers who meet its requirements. Our offices, unless under construction, remain OPEN regular hours during current COVID restrictions. We know we can only be successful if we take your trust in us seriously! BBB accredited since 4/24/2013. To make this comment as helpful as possible for our community, please provide at least 2 sentences. Even though other credit unions will only require … I have now applied for a loan 3x but do to "limited credit history" have not been approved. Consumers Credit Union does NOT exemplify the national credit union motto "People HELPING people" and therefore should be avoided at all cost. Consumers Credit Union is based in Illinois. 0.0 out of 5 stars. BBB Business Profiles generally cover a three-year reporting period. Credit unions are among the highest-rated services we’ve ever evaluated, with 96 percent of our members highly satisfied vs. 80 percent for the three biggest national banks. Its other fees are typical of banks and credit unions and shouldn't affect the majority of its customers. The only problem with credit unions is that many don't offer nationwide availability. Consumers Credit Union HELOC Review. This organization is not BBB accredited. Incorrect charges and unprofessional statements made by a manager to a consumer. To become a member, simply click below to begin the application process. Credit Union in Kalamazoo, MI. Transfer funds between checking, savings, and line-of-credit accounts. M-Th: 9am to 5pm CST, F: 9am to 6pm CST, Sat: 9am to 1pm CST, Consumers Credit Union Personal Checking Accounts, 1075 Tri-State Pkwy., #850, Gurnee, IL, 60031, Leave a comment for Consumers Credit Union Personal Checking Accounts. It may be found at myconsumers.org, and it has 10 public branches in Illinois and numerous shared branches nationwide. The people I work with are great, and you see that at every service center. Learn about Consumers Credit Union Free Rewards Checking account here. What that means is i am not enough in debt to go into further debt, and that they will not allow me to go in to debt further to gain the "credit experience" they want me to have. While it only has a few branches in Illinois, its online and mobile banking features make it a viable option for residents of any state. The credit union provides banking services at locations in the Chicagoland area, as well as shared branches around the U.S. There always comes a moment when it's time to move on, but I would strongly recommend looking at Consumers as an employer. 0 Reviews . Consumers Credit Union Rewards Checking is available in 50 states (and Washington, DC). Because Consumers Credit Union is a relatively small credit union, there aren't a lot of customer reviews out there, though the ones that are out there are largely positive. Comments (3) The transaction should be presented / posted until 11/14/20. A lady representative hung up on me while waiting for a manager to be available. You don’t have to live in Illinois to qualify for a Consumers Credit Union auto loan — it’s open to borrowers nationwide. It offers APYs as high as 4.09% on balances up to $10,000, which is more than what some high-interest savings accounts offer. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. After this i may well close my account with them. read more. Consumers is a great growing company to work for. The average FICO ® Score for someone with a credit card balance in 2020 was 735. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. I have been helped out by honest reviews before and happy people took the time and effort to make them, so I would like to return the favor. It only has 10 branch locations but its powerful mobile and online banking tools enable you to manage your money from anywhere. Plus, Consumers Credit Union offers some amazing perks that make it a strong contender for the the top of any free checking account list. read more. As is clearly visible via online banking there's enough funds to cover the transactions on 11/11 and 11/12 and 11/13. Consumers Credit Union HELOC is available in 50 states (and Washington, DC). For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Consumers Credit Union is a great place to work. Consumers Credit Union is a solid option for anyone interested in a free checking account with strong online and mobile banking features, but its Rewards Checking account is where it really shines. Download from the app store, search for "Consumer Credit Union". Consumers Credit Union offers auto loan options for new and used vehicles, Rvs, motorcycles, and boats. The percentage of consumers' credit card accounts 30 or more DPD decreased by 29% in 2020. Consumer Credit Union is headquartered in Greeneville and is the 13 th largest credit union in the state of Tennessee. PrimeTrust Federal Credit Union was first mentioned on PissedConsumer on Jun 17, 2020 and since then this brand received 2 reviews. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. Plus, there are no monthly fees, minimum balances, or minimum deposits you have to worry about. AccountCreate. Find the right financing option for you. He was great and very helpful in … These commissions are how we maintain our free service for consumers. Penfed Credit Union was a great decision. Jeremy ** was our loan officer and if I could give 10 stars, I would. Consumers Credit Union (CCU) Reviews . With locations in Michigan, Consumers Credit Union offers a range of personal and business banking services to help you meet your financial needs. An apology for the unprofessional statement made by the manager (Nathan). DRAWBACKS  One of the main drawbacks is that Consumers Credit Union doesn't have a large branch footprint, which might make banking more difficult if you don't live close to a … See BBB rating, reviews, complaints, request a quote & more. This is an improper business practice, especially considering the environment that the economy is in to gouge fees from consumers. Visit our the Consumers Credit Union Breton office for hassle-free banking, ATM, and perks like free document shredding, Wi-Fi, kids' play area, and more. Because Consumers Credit Union is a relatively small credit union, there aren't a lot of customer reviews out there, though the ones that are out there are largely positive. To find out more about how we make money and our editorial process, click here. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. Customer Reviews are not used in the calculation of BBB Rating. 202 talking about this. 3 reviews of Consumers Credit Union "Just financed my auto lease buyout with CCCU and the process was extremely smooth. Consumers Credit Union Review: Checking, Savings and CDs Consumers Credit Union is best if you're looking for a free rewards checking … Make loan payments; View images of cleared checks; Apply for a loan; Pay bills online; Review your electronic account statements; Make time be on your side. The following companies are our partners in Checking Accounts: nbkc bank, BBVA Online Checking, HSBC Premier, PenFed, Consumers Credit Union, Sofi Money, Radius Bank, Betterment, Empower Finance, Aspiration, TD Bank Convenience Checking, and TD Bank Beyond Checking. How BBB Processes Complaints and Reviews. Online banking customers can use the credit union’s mobile app. Reverse both $35 fees. PrimeTrust Federal Credit Union Overview. However, Consumers Credit Union is the best of both worlds - a credit union that offers nationwide free checking. As for the incorrect transaction. Consumers Credit Union Rewards Checking Review. There were 2 fees of $35 assessed incorrectly due to the pending transaction. Consumers Credit Union has a network of 30,000 surcharge-free ATMs nationwide. We will have to see when and if i have the time. Consumers Credit Union consistently ranks in the top percentile for member satisfaction. PrimeTrust Federal Credit Union ranks 168 of 1934 in Financial Services category. Pros. Nathan was dismissive and rude and showed no desire to assist a consumer or review the concern at hand. A manager (Nathan) I believe located in the ********* location that was rude, stated to me that if I don't like how CCU does business maybe I should bank with someone else. Sometimes, our financial capabilities come short of our financial requirements and we have to get more resources to cover the gap. The company doesn't offer 24/7 support, which is not unusual among smaller credit unions, but it is available six days per week and has multiple platforms where you can reach out if you require assistance. Partners may influence their position on our website, including the order in which they appear on the page. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Original review: Nov. 17, 2020. Many or all of the companies featured here provide compensation to us. BBB reports on known marketplace practices. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. The company offers personal and business banking solutions, including checking, savings and money market accounts, certificates of deposit, loans and credit cards. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. EZ Shield Fraud Protection. Consumers Credit Union has 10 branch locations through Illinois. Reviewing the ledger, there's more than the funds needed to cover the transactions. There's a pending transaction of $48.50 on my checking account that appears even as I log this complaint. Reviews Consumers Credit Union. Enroll in Consumer Credit Union's Online Banking today! Finance is one of the matters that almost everyone faces and tries to manage because truly, life cannot be lived without money. 3 out … The debt management advice we provide puts people on the right financial track. Most of the projects we dream of executing require financial resources. See BBB rating, reviews, complaints, & more. Available nationwide, Consumers Credit Union is offering a staggering 4.09% APY with a maximum balance of $10,000 on their Free Rewards Checking Account. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. And with membership open to anyone, a Consumers Credit Union account is more accessible than accounts offered by other credit unions or banks that only operate within certain states. It's as simple as that. This review covers the Consumers Credit Union formerly known as Consumers Cooperative Credit Union. It doesn't charge monthly maintenance fees on any of its accounts and it reimburses you for all ATM fees if you meet the minimum Rewards Checking account requirements. We’re proud to say that we’ve provided debt management help to countless individuals and their families. Consumers Mortgages We have been working with Shenice and Jennie at CCCU to refinance our place. International Association of Better Business Bureaus. See older reviews below. 75% of U.S. adults have a credit card balance greater than $0. Reviews of American Consumer Credit Counseling. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. If you opt into overdraft protection, you'll pay a $30 fee for each item paid by overdraft privilege. If you choose to click on the links on our site, we may receive compensation. This is a multi-location business.Need to find a different location? Home / About Us / Reviews. That is a poor depiction of CCU as a banking institution. On 11/13/20, I contacted the CCU member support number 800-991-2221 for assistance with charges on my account that were not accurate. Consumers Credit Union's overdraft protection can save their members a lot of money. Read more. Reviews of the app are mixed: On the App Store, it receives a rating of 1.7 stars out of 5. Amid the coronavirus pandemic, banks and credit unions are trying to offer some relief to … Was this review helpful? It was established in 1953 and as of September of 2020, it had grown to 66 employees and 41,575 members at 8 locations.Consumer Credit Union's money market rates are 25% higher than the … Credit Union in Santa Monica, CA. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Application Process. Very high APY. Consumers Credit Union based in Lake County, IL (not to be confused with a credit union by the same name in Michigan) is a company that I believe to us very deceptive business practices. There are no recent reviews. Both $35 fees should have been reversed and not one. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. We’ll guide you through the process. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Our content is free because we may earn a commission when you click or make a purchase using our site. BBB is here to help. Consumer Credit Card Debt Showed Biggest Decrease. BBB Business Profiles may not be reproduced for sales or promotional purposes. Key Takeaways. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Consumers Credit Union HELOC is offered by Consumers Credit Union, a credit union founded in 1930 and based in Waukegan, IL. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. Consumer Reports has honest ratings and reviews on banks and credit unions from the unbiased experts you can trust. Not to mention their rates offered are the best that I could find! Our Comments Policy  |  How to Write an Effective Comment. The people are fantastic and the benefits can't be beat. From Account Holders in the last year . ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL . It is also the 624 th largest credit union in the nation. Consumers Credit Union Review By Stacy Calvert June 8, 2018 Find a Credit Union Consumers Credit Union is a full-service financial institution headquartered in Waukegan, Ill. Few other banks or credit unions offer so much with so few strings attached, so it's worth a closer look if you want a place that will keep your money safe and help you grow it at the same time. Another great benefit is that Consumers Credit Union only requires a $5 initial deposit when opening an account. Our offices, unless under construction, remain OPEN regular hours during current COVID restrictions. I spoke with two representatives that were unprofessional. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. 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